My Expectations were exceeded

I had a huge list of requests and questions to ask and before the service, so I wrote them down on a piece of paper and I was hoping to get at least 50% of them answered and done.To my surprise your servicemen Peter did an excellent job and resolved them all, like he's been taking care of his own car and not some customer's, leaving a pleasant aftertaste.Usually you don't expect much from car dealerships as they either charge you a lot and don't really care about you however I was quite amazed to receive such excellent treatment.Keep up the good work guys, I'm quite impressed and looking forward to my 30000kms service! Mr Vasiliy Narivhniy

100%+ Satisfied

I am definitely 100% + satisfied with the sales and delivery experience purchasing a second leased vehicle through Hinterland Toyota.

From the time my husband and I came in contact with Christine to the time I picked up the car keys last Saturday, Christine has always been a true sales professional. Nothing was an inconvenience. Her no fuss, positive and always can-do attitude always made me feel at ease.

You are very fortunate to have such a sales person on your team.
Cathie

Friendly and Not Pushy

He was friendly and NOT pushy. Good knowledge of the car we purchased and he called me after the purchase to see how the car was going and if we were satisfied with it. I will definitely deal with Brad from Hinterland again. Staff were very friendly and couldn’t do enough for us.
Mrs Marylin Ann Ward

Courteous, friendly but still very professional ...

Chris was courteous, friendly but still very professional; he followed my enquiry up but was not too pushy. He was efficient and at the same time patient and he helped make the whole experience a pleasure rather than a stress. My partner has a RAV and will be looking for a new one in about 12 months' time and I hope he will be around to help her out then.
Mr Nigel Sandford Collings

The service was far better than anywhere else

There was no waiting around, the service was far better than anywhere else, and everyone seemed to notice that I was there.
Ms Nicola Jade Barr

That’s what I call service

They dropped me off at Robina Town Centre so I could attend to some business and gave me a pick up time and had the car ready ahead of scheduled time. That's what I call service ...

Keep up the good work Hinterland Toyota

Mr Jeffrey Kenneth Thompson

Service was very welcoming

I felt the Robina dealership, well the guy that I met and took the car from me for its first (6mth) service was very welcoming, happy to chat (also gave me the number of someone that may be able to fix a small ding in my door).

I am glad I got this survey as I was going to phone the dealership and give him a great review.
Mr and Mrs Nargrove

The whole experience was smooth, hassle free and friendly

Having the flexibility to book the service after normal business hours was very helpful.

The service was completed ahead of the promised time and although it was a routine service the whole experience was smooth, hassle free and friendly.
Mr. John Hopkins

The service I received was amazing..

Thank you for your email - I am the one who is thrilled!!!  My new car is beautiful.
The service I received was amazing - and in fact, Steve's ears should be burning today - as I have recommended him to everyone who asks about my new car.
I will certainly be filling in the survey, and would say 'thank you' for the service I received from Hinterland Toyota.
Regards
Glenys Porter